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This doc describes some common solutions for fixing issues with pipedream.com or with Pipedream Connect.

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A feature isn’t working on pipedream.com

If you’re seeing an issue with pipedream.com (for example, the site won’t load, or you think you’ve found a bug), try each of the following steps, checking to see if they fix the problem:
  1. Hard refresh pipedream.com in your browser.
  2. Log out of your pipedream.com account, and log back in.
  3. Disable your browser extensions or use features like Chrome Guest mode to browse pipedream.com without any existing extensions / cookies / cache.
If you’re still seeing the issue after trying these steps, please report a bug.

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Connect

Connect has dedicated troubleshooting guides for the two most common areas:
  • Managed auth: connect tokens, account connection failures, and environment issues
  • Components: configuring and running actions, deploying triggers, and reading error responses

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How do I contact Pipedream Support?

Start by filling out the request form at https://pipedream.com/support, providing detailed information about your issue. If your issue involves a specific project, open your Project Settings and share the project with Pipedream Support. Include the URL from your browser’s address bar in the request so we can find the resource quickly.
Troubleshooting a workflow or event source? See Workflow troubleshooting. Workflows and String are shutting down on March 31, 2027 (learn more).